Frequently asked questions

Who Regulates us?

We are regulated by Care Inspectorates In Scotland (https://www.careinspectorate.com/)

Is Our services registered and regulated?

Yes, we are a Limited Liability company and approved and regulated by Care inspectorate to carry our Care at Home and Housing Support Services in Glasgow, Renfrewshire, East Renfrewshire and South Lanarkshire council.

How do I know if my carer is trained?
Client can request Carers training file from the Service manager and all carers in Scotland are registered with Scottish Social Services Council (https://www.sssc.uk.com/mysssc-home/

How do I complain if I am not happy with my service?
You can complain to the Service Manager (manager@katvichealthcare.com) or to Care Inspectorate (https://www.careinspectorate.com/)